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Summary of FY03 P2Rx Deliverables

IMPROVE TOPIC HUBS

£ Have a process in place to perform monthly link checks and annual content checks of Topic Hubs the Center has authored

£ Provide a navigation link to other P2Rx topic hubs.  (Either content share all hubs, or provide a link to other topic hubs.)

R Adopt QA/QC standard (done at P2Rx Administrator level) 

£ Apply QA/QC standard.  Hub authors will contact topic experts to provide review and participate in a user survey and incorporate feedback, as appropriate

£ identify technical experts

£ conduct expert reviews, perform user survey, incorporate feedback

£ expand references for expertise associated with topic hubs

£ Improve consistency of the hubs among Centers

£ include an e-mail contact or way for hub users to provide feedback (“suggest a link” and “rate this link” functions have been removed)

R develop and implement modularized code for topic hubs

R install search engine code (to search a specific hub)

£ develop keyword procedure (a master database that tracks keywords and reconciles numbering issues)

£ complete all standardization that will be discussed at Omaha web meeting

£ Author any new topic hubs Center committed to under FY03 grant 

£ Maintain existing topic hubs authored by Center

IMPROVE & MAINTAIN PROGRAMS DIRECTORY

£ Each Center to keep its Regional Directory up to date locally, reviewing existing information and adding new programs

£ Ensure National directory is current by sending revised database to P2Rx Administrator as updated

£ Develop QA/QC document to address scope of data collection and display issues.  Programs directory subcommittee on QA/QC (Laura, Crispin, and Jean) has addressed some of these issues

£ establish way to eliminate duplicate records

£ implement any other agreements coming out of Omaha meeting

PROVIDE A NATIONAL RAPID RESPONSE SERVICE

R Each Center will operate and maintain an online rapid response service on its site for technical inquiries submitted by our users

R Promote this service on each Center’s site (and P2Rx site)

£ P2Rx will prepare a survey methodology to evaluate customer satisfaction and will add it to each Center’s site.  (Online feedback is one method to do this. Results could go into a database.)

£ P2Rx will prepare a reporting format to measure use of the online technical rapid response service 

£ Center responses to rapid response questions should include a link back to the feedback form or method chosen to accept user feedback

£ Report this data to P2Rx Administrator for aggregation by 9/30 

 

PILOT THE DEVELOPMENT OF A P2 NEWS SERVICE

R Conduct survey of what Center’s are currently doing in regards to news

R Determine how this could be shared and needed infrastructure

R Consideration of P2 news collection policy, database and standardized format for shared publication

£ Develop work plan for phases II and III leading to full implementation in future years

£ If Centers support the effort and it is determined to be viable, it will be an item in the FY04 proposals

MEASUREMENT

R Activity measures.  Provide to P2Rx Administrator for aggregation

R Web measures.  (Try to get Webtrends version 7 or higher.)  Filter out Center’s use of its own site, as well as spiders identified by P2Rx.  Provide to P2Rx Administrator for aggregation 

R Webtrends reporting.  Post Webtrends summary on Center’s web site.  This allows us to see which search engines are referring to our sites, what content is accessed, and potentially helps develop marketing material

REGIONAL COLLABORATIONS

£ Submit information to NEWMOA for the Mercury Reduction Programs Database.  (NEWMOA will provide quarterly request as a reminder)

R Submit information to PPRC for the Request For Proposals Clearinghouse.  (PPRC will provide quarterly request as a reminder)

            R each Center will submit information about at least 5 RFPs

£ Submit information to Peaks for the Homes Across America project.  (Peaks will a request every 6 months as a reminder)

£ each Center will submit information about at least 1 resource efficient home and 2 assistance providers specializing in resource efficient construction technology in each state 

 

OTHER CENTER WEB PROJECTS

£ Complete any additional projects as described in Center’s grant.  (e.g. new topic hubs, library services, web site maintenance, outreach efforts, etc.) 

Stuff It Would be Nice To Do (but not required)

EPA SEARCH ENGINE

£ Tag Center pages for indexing by EPA’s spider

£ Include EPA search code from Center sites to allow users to search EPA

£ Share individual center logs with Scott Butner to see how the traffic between Center sites and EPA is developing

£ Implement “no follow” code in metatags to improve search results

£ Implement other tasks that would improve search results


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