Web call, April 15, 2003

Hannah Sarnow, Andy Bray (NEWMOA), Tim Tompkins, Curt McCracken, and John Calcagni (WRRC ) Blake Harvey (GLRPPR), HilarioGamez, Ernesto Borrego, Jessica Mares,and Chris Gonzalez (SWP2C), Daeho Kim, Joel Thomas (P2RIC), Joanne Wilke (Peaks to Prairies), Pete Johnsen (WRPPN), Crispin Stutzman (PPRC), Scott Butner (Batelle), and Jean Waters (P2Rx) were on the

Action items

Summary

Web Trends Reporting – Contact John Calcagni to follow up on web trends reports.  Try to get Version 7 or higher for web trends

Topic Hub Code – Every reported they can share all but WRRC hubs

Authority Key Word Table for Topic Hubs – a call to discuss reconciling the different tables will occur on April 24, 2003 with Andy, Laura,  Amana, Chris, Daeho, Tim, Scott, and Hannah.  Jean will set up the time and let everyone know.  Peter Johnsen may join.

Programs Directory – Daeho expects to take your updated regional directories for another “data dump” around May 21.  Development of the form that simultaneously enters data to your regional database and to the national database will follow.

Web Workshop – Jean will contact centers to determine which week in August will be best for the next web workshop.  The workshop will be held in Omaha, so all webbies can have an excuse to complain about something other than content sharing.

Review search engine status

Web trends report – John Calcagni

Most people are on recent version of Web Trends. NO info from SWP2C. Only limited info from GLRPPR is available because their previous information was lost. John began by looking at general stats to see if anything stands out. He either looked at a typical month or divided by 6 for 6-month reports. He removed stats from WRRC library so it didn’t skew their numbers. (WRRC library gets significant number of user sessions compared to everything else.)

Most centers range from 300 – 600page views/day,. PPRC is significantly larger. When looking at page views/visit, Peaks is 6, P2RIC is 5. Other centers are about 2.5. Centers have about 200-300 visits/month on topic hubs per site, except PPRC is 1000. WRPPN is 905, P2RIC is also high. Concern for P2RIC is that editing work may be showing up as actual contacts.

19-34% of users come to the sites without a referrer, which means the sites are bookmarked. 5-15% are internal referrals (from within the site) 60-70% are from search engines. Older sites have more bookmarks, newer sites get more action from search engines.

WRRC has 72% of hits from top 10 pages. 30-45% of hits are from vendor library. Most other sites are a lot flatter. WRPPN top ten pages represent 50% of their hits. Several sites have error pages or transfer pages as top ten documents. PPRC cleaner production is 5% of their use, alternative fuels is 2.5%, automotive is also high. At Peaks, snowmobiles and Residential Construction are high pages. P2RIC’s top 45% of pages are topic hubs. For WRRC, industry sectors account for 17%, vendor library 44%.

John looked at visitors thataccounted for more than 5% of the user sessions. For Peaks, 30% of its hits, and a smaller percentage of users were from WMRC, 10% were from Montana State University, 4% from the University of Nebraska. Peaks may be getting false traffic somehow.

Browsers – major users have a funny browser. Typically see 75-80% some version of windows explorer, another 7% Netscape. Peaks had 40% from “other” browser. This makes us wonder if it’s a search engine. P2RIC had 45% of hits from one server in NY. If there’s one huge user, it may be the whole site was being indexed or someone downloaded everything. It may be useful to run the directory and see if there’s a spike on some day. Generally the centers are consistent but there’s something funny at P2RIC and Peaks. There’s a large number of hits from small number of users. John said that P2RIC either got indexed, or is showing lots of activity from maintenance, or content sharing. Joel said our own server users are filtered.

Pete asked if there’s a way to tag a page so we know info on a single page. John says filter everything but the directory you’re interested in and get full stats for that directory. Run another report.

Joel reported that it’s $438.70 for new web trends that he just purchased..

WTGFH – Chris has no info on status. He’ll talk to Fernando and ask about it.

Crispin thinks the e-mail error messages are from the first version. Daeho will look at error message.

Content sharing – it was initially reported that three test hubs from NEWMOA, one from PPRC and two from Peaks can’t be shared. Daeho reported that five of them need to be deleted from everybody’s hub table. Two of peaks are not current hubs. One from PPRC has authority key word problem, which is why we’re having a call. Andy will send a list of the hubs that need to be removed to the web list serve.

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